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The orders are usually processed the same business day if placed before 12:00 pm, once your order is processed you'll recieve the shipping confirmation e-mail with your order details.
Domestic Shipping Rates (US & Canada)
DELIVERY TO THE US AND US TERRITORIES
| $10.00 | Standard Shipping (allow 3 to 5 business days) |
| $30.00 | Express Shipping (allow 2 business days) |
DELIVERY TO CANADA
| $30.00 | Standard Shipping (allow 7-10 business days) |
International Shipping Rates
*Any import duty & taxes are paid upon delivery and are not included in the final price
INTERNATIONAL DELIVERY
| $25.00 | Standard Shipping (allow 7 to 21 business days) $0 to $90 usd purchase |
| $40.00 | Standard Shipping (allow 7 to 21 business days) $90 usd purchase or more |
At 98 Coast Av., we want you to have the best possible shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:
Eligibility:
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.
- The return must be initiated within 30 days of the purchase date.
Return Process for U.S customers:
- To initiate a return, please contact our customer service team at support@98coastav.com with your order number and a brief explanation of the reason for the return.
- Once your return is approved, you will receive instructions on how to ship the item back to us.
Return Shipping for U.S customers:
- We will pay for the shipping cost and we will send you the shipping label so you can take it to the nearest center.
Return Process for other Countries customers:
- To initiate a return, please contact our customer service team at support@98coastav.com with your order number and a brief explanation of the reason for the return.
- Once your return is approved, you will receive instructions on how to ship the item back to us.
Return Shipping for other Countries customers:
- Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
We recommend using a trackable shipping service to ensure that we receive your returned item.
Please send the package to:
NEO Logistics
8200 Industry Ave
Pico Rivera, CA 90660
Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Non-Returnable Items:
- For hygiene reasons, swimwear bottoms, and one-piece swimsuits with detached hygiene seals are non-returnable once the seal is broken.
Contact Information:
- Customer Service Email: support@98coastav.com
Thank you for shopping with 98 Coast Av.!
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